We provide a complete and comprehensive program for software publishers to engage with their customers for the purposes of ensuring correct compliance with license program terms and conditions. Many organisations struggle to accurately manage their software asset, resulting in a legal and financial exposure to both customer and vendor alike.
Accordo has two major offerings to assist software vendors in this regard – tailored to support engagements with small/medium or large customers.
This is primarily suited to small and medium sized businesses, and is designed to achieve positive outcomes for both vendor and customer.
+ MoreIt is a packaged service consisting of all the elements needed for an end-to-end, remotely delivered software asset management engagement. These include:
The Accordo TeleSAM service is used in more than forty countries, and has been used to engage with hundreds of thousands of customers worldwide over the last ten years.
Many vendors prefer to engage with larger customers via a direct engagement model – whereby the vendor or its partner join with the customer in a complete review of software ownership, usage and asset management processes.
+ MoreAccordo Group provides the CAT_DE software application to manage direct engagement activity and provide a single place for engagement activity tracking. Features include:
Most software vendors offer perpetual license purchase options accompanied by an annuity contract under which customers obtain various types of support and upgrade entitlements for the duration of the contract. These contracts are typically optional, but are structured to provide good value to both vendor and customer over time. Accordo Group offers vendor support services to both promote the uptake of such annuity contracts, and also to encourage renewal at the time of expiry.
Accordo Group provides a customer engagement methodology to support vendors in maximising uptake of annuity contracts. This methodology incorporates tools, processes and documentation to provide a business case for annuity contract uptake, showing available options and associated costs.
Accordo Group provides a customer engagement methodology to support vendors in maximising renewal of annuity contracts. This methodology incorporates tools, processes and documentation to provide a business case for annuity contract renewal, showing available options and associated costs.
As an independent organisation, with an experienced team of software licensing professionals, Accordo Group is well positioned to offer the following general software licensing advisory services:
Analyzing and architecting new volume license agreements.
License compliance review services.
Licensing market analysis.
