AUCKLAND, New Zealand – Accordo Group, a global B2B customer success management company, today announced tech veteran Eric Martorano has been appointed as the Company’s Chief Executive Officer and Board Member. Based in Seattle, Martorano will lead the organization’s strategic direction and operational success with his vision for providing an exceptional customer experience through the intersection of people, partners and technology.
“We are excited to have Eric Martorano join Accordo’s management team and are looking forward to the impact he will have on the business,” said Vicky McCullough, Accordo’s Co-founder and Board Director. “Eric’s track record in driving global growth coupled with his deep industry knowledge and expertise will be instrumental in taking Accordo to the next level.”
A renowned technology thought leader, Martorano has over 25 years of experience in the industry. Throughout his career, he has established himself as an expert in growing companies and delivering customer success, working with a range of customers and partners around the globe. Martorano has been recognized as a top industry performer, including being named as one of CRN’s “Top 100 Executives.” “I am a passionate believer that there’s never been a more exciting time to be at the intersection of big data and technology,” said Martorano. “The challenges are real. Intense competition, emerging technologies and industry disruption. What brought me to Accordo wasn’t just the company’s 20-year track record in deep data expertise and customer success, but it was their sophisticated software solutions and growth mindset that differentiate them in the market. Accordo is driving innovation in a unique way, and I am thrilled to have the opportunity to lead this organization in reaching its full potential.”
In his previous role, Martorano was Chief Revenue Officer at Intermedia, a Unified Communications as a Service (UCaaS) and business cloud provider. Martorano was responsible for leading global sales, marketing and strategic partnerships for the company. Prior to Intermedia, Martorano spent over eight years at Microsoft where he was General Manager of U.S. Channel Sales with over $17 billion of revenue responsibility.
Martorano earned an MBA from Pepperdine University and a bachelor’s degree from California State University, Northridge.
About Accordo Group
Accordo Group is a global B2B customer success management company leveraging big data analytics and innovative technology to help businesses retain and grow their customers. Operating in more than 20 countries around the world, Accordo helps the SMB segment optimize its software utilization and productivity. Combining the power of business analytics and data science, Accordo makes it easier for businesses to manage their software assets. A dedicated team of sales professionals, product specialists and technology advisors are on hand to offer assistance and make sure its clients and their partners’ customers receive the most value from their tools while staying informed about new developments that are relevant to their business. For more information, please visit: https://www.accordo.com/ or connect with Eric Martorano on LinkedIn and Twitter.
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