We are proud of our diversity and have great people from all over the world working at Accordo. We want you to experience the utmost support and satisfaction when you work at Accordo.

Top 5 Reasons to work for Accordo:

  • A supportive culture
  • Ongoing professional development, training, and tools that enable you to grow
  • A network of capable and engaged colleagues striving for excellence and success
  • Wellness initiatives
  • Employee assistance / support program

APPLY

When you see an opening that matches your profile, upload your resume and cover letter where indicated. A confirmation e-mail will be sent to you once your application is complete and submitted.

Interview

Our HR team works with hiring managers that will assess candidates carefully for each opening. For some positions in the Contact Centre and Analytics, you will be required to complete a pre-employment aptitude assessment. Once your application is selected, a member of our team will contact you to arrange one or more interviews. Please be prepared to offer examples of how your skills and experiences can be applied to this position.

Offer

If you are identified as the successful candidate, you will receive an offer letter and Individual Employment Agreement (IEA) from our HR team. These two documents will explain the terms and conditions of the position, how much time you have to respond, and how to accept or decline the offer.

View current job opportunities below

Sr. Systems Engineer

Business Unit: Technical Group
Location: Auckland, New Zealand

The Role

The Senior Systems Engineer will be part of a team that will be responsible for the implementation, monitoring and support of the systems and services of the organisation.  A Senior Systems Engineer’s role may span one or more areas of expertise.  Our customers are our internal Accordo staff and ultimately all Accordo’s customers.

Requirements

Knowledge, Skills & Experience (Essential):

  • Sound Technical ability to support Accordo’s Servers, SAN’s, Backup and Networking infrastructure
  • Expert level of experience for the support of current Microsoft Server and its core components (Virtualisation, AD, Exchange, System Centre, SharePoint, CRM, O365 subscriptions with Hybrid Cloud and On-premises connectivity
  • 3+ years of experience with Microsoft Azure cloud based IaaS, PaaS or SaaS
  • Expert level understanding and knowledge of Microsoft Azure services (Virtual Machines, Websites, Storage Blobs, SQL Database, Virtual Network, Traffic Manager, Automation, Active Directory, CDN, Cache)
  • Expert level knowledge of Azure Site Recovery, Backups, Clustering, Load Balancing and SQL Always On, Virtual Networking, Site to Site VPN
  • Experienced working in a 24x7x365 services environment
  • Ability to manage customer escalations and work under pressure
  • Capabilities to operate in a flexible team environment with minimal supervision
  • Windows architecture and its components (Fabric, Compute, Storage)
  • Azure Platform development and deployment concepts
  • Experience with Active Directory, Security, OS Internals concepts
  • Experience with system management tools
  • Experience with Hyper-V configuration and Network administration
  • Strong Networking concepts including VIPs, NAT, DNS
  • Strong understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
  • Maintain and update Systems and Services artefacts
  • ITIL Foundation proficiency
  • Work closely with team members to understand requirements, review design documents, and provide release support and architecture planning
  • An analytical mindset and strong problem solving abilities
  • Able to work with a diverse array of people and build successful working relationships

Desirable Knowledge, Skills and Experience:

  • Microsoft System Center (DPM, OpsMgr, SCCM, and VMM) Management
  • Project management experience & working in a team
  • ITIL Certification

Accordo Group is an Equal Opportunity Employer.

Application

To send us your application please fill in the following form, and we will reply at our earliest convenience.

Product Owner

Functional Area: Product Group
Reports to: Senior Project Manager

The Role and Responsibilities

The Product Owner works with stakeholders from all business units and related third parties to   define and document business processes and functional requirements for technology initiatives.

These initiatives could relate to any product developed or managed by the Product Group but will initially be focused on the CRM tool. The Product Owner looks at the use of these products and captures requirements from the users about what additional functionality is required, and helps validate that any proposed solutions are in keeping with these requirements.

This position will work closely with the Technology Innovation Manager, the Chief Product Officer, the Senior Project Manager and other parties in the Product Group to ensure that all user requirements are being considered, as well as with the stakeholders to capture these requirements and to form a consensus.

Essential Criteria

  • Strong interpersonal skills, including the ability to effectively chair a meeting, resolve disagreements, and conduct one-on-one interviews
  • Able to analyse current practices and processes in order to propose and implement improved ways of working.
  • A strong entrepreneurial nature with a lean slant
  • Strong written communication skills, including technical writing
  • An analytical mindset and strong problem solving abilities
  • Able to effectively prioritise and execute tasks in a high pressure environment
  • Logical, organised, and methodical
  • Able to help develop a positive team culture, which sees customer service as key

DESIRABLE CRITERIA

  • Tertiary degree in Engineering, Computer Science, Mathematics, or similar
  • Strong experience in a Scrum / Agile environment

Applications close 5 pm, Friday 21st July 2017

Accordo Group is an Equal Opportunity Employer.

Application

To send us your application please fill in the following form, and we will reply at our earliest convenience.